My journey with the Toyota Tacoma frame rust recall is still unfolding, and there’s some good news (of sorts) to share. After whittling down from a staggering $5300+ quote, we’re now looking at a comparatively more palatable $1500 – all for a recall on a frame damaged by excessive rust.
A Potential Resolution?
In an attempt to resolve the matter, I reached out to the dealership and proposed we split the difference. For a fair $750, we could agree on the costs, get the work done, and everyone wins. I get my truck back, the dealership frees up some space, and Toyota gets to appease an irate customer. Sounds like a win-win situation, right?
However, my proposed solution was quickly dismissed. “The $1500 is the total cost for parts, and those aren’t even at retail; they’re at Toyota’s cost,” they said.
The Real Costs
Unsatisfied with the abrupt dismissal, I insisted on receiving a detailed parts list of what I was expected to cover. Surprisingly, I was told, “No, we’re done with email. It’ll end up on the website.”
I managed to find a ride down to the dealership during my lunch break to pick up the quote. But lo and behold, the total was no longer $1500 – it had mysteriously risen to $1643.30! That includes $962.28 for parts and a jaw-dropping $592.60 for four hours of labor.
The Truth Uncovered
Diving deeper, I found that even the parts costs were misleading. I discovered I could order these same parts online and have them shipped to the dealership at a cheaper rate than quoted.
So, here I stand again, attempting to bridge the gap. Toyota, I am ready to meet you halfway with a fair $316.50. Will this saga finally find its resolution?
