So here’s where I’m at. The above email is what I received yesterday AM. So the good news is that we’re down from a $5300+ quote to a $2800 quote to a $1500 quote. All for a recall on a Toyota Tacoma frame due to excessive rust.
Great. I’ll meet them half way.
I called the dealership and offered to split the difference. $750 and this is done. We’ll agree to the cost, get the work done. The truck is out of their shop, I get my truck back with the new frame and Toyota can have one less irate consumer on their hands. Win, win?
I’m told by the dealership that it isn’t option because “$1500 is the total cost for parts. And those parts aren’t even at retail. They’re at Toyota’s cost.”
I then let them know that if we can’t meet in the middle then I want a parts list of what I’m expected to pay. “Please email me it” I ask.
“No, we’re done with email. It’ll end up on the website.”
That’s not a quote for $1500. THAT’S A QUOTE FOR $1643.30. $962.28 of parts. $592.60 for 4 HOURS OF LABOR.
What’s worse? I’m not even getting the full truth for listed parts.
$1500 is the total cost for parts. And those parts aren’t even at retail. They’re at Toyota’s cost.”
B.S. I could order the parts online (SEE HERE), have them shipped to the dealership and it’d still be cheaper.
So again – I’ll meet you in the middle Toyota. I’ll agree to $316.50.